Shipping policy
1. Processing Time
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Standard Orders (non-freight): All packages are shipped the next business day after payment is received and cleared.
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Freight Orders: Larger items requiring freight shipping may take additional time to prepare. We will provide an estimated shipping date once arrangements are confirmed.
2. Shipping Methods
We ship using reliable carriers such as FedEx, UPS, or USPS for standard packages. Freight shipments are coordinated with trusted freight providers to ensure safe delivery of larger equipment.
3. Shipping Rates
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Shipping costs are calculated based on size, weight, and destination of the order.
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For freight shipments, please contact us for a customized shipping quote prior to purchase.
4. Domestic & International Shipping
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Domestic (U.S.): We ship nationwide, including to business and residential addresses.
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International: International shipments are available. Buyers are responsible for customs duties, taxes, and import fees charged by their country.
5. Order Tracking
Once your order ships, you will receive tracking information via email. Freight shipments will include tracking details once pickup is scheduled.
6. Damaged or Lost Packages
If your order arrives damaged or does not arrive within the carrier’s delivery window, please contact us immediately. We will work with the carrier to resolve the issue.